We are very much aware of trust issues people have with transacting business online - the reason for this quality assurance and zero-tolerance for fraud page. There are many reasons to be vigilant while making payments online. Online frauds are on a historic rise these days, as a result of unprecedented growth of e-commerce, manifold increase in money flows worldwide, data breaches and Card Not Present fraud influx.
In addition to the reasons why you are safe doing transactions as outlined below, we admonish you to review our Online Safety write-up.
No Debit / Credit Card Payments / Details Stored
Card Payments are the number one mode of perpetuating fraud by fraudsters and bad actors, as evident in widespread fraudulent transactions and chargebacks involving the plastic. According to a shocking statistic from Juniper Research in 2016, up to 70% of all types of credit card frauds are mainly the card not present (CNP) transactions. Both merchants and customers are targeted by these scammers. As a matter of this and many other reasons, we do not accept debit/credit card payments directly on this platform, let alone store the card details.
You can always upload funds onto your paypal, skrill (formerly moneybookers) or perfect money and pay for your orders. Alternatively, you can choose other payment options available with us.
Chargebacks
There are instances that the customer may need to reverse a transaction. Learn more.
Reputational Risk
Reiny's Ghana is part of a larger global company with identifiable persons and it will be ridiculous to promote fraud via this platform.
Real People Behind Reiny's Ghana
Unlike other platforms that don't even provide information about real people, at least the details of The Founder (the only natural person whose role at this platform will remain constant), who is also jointly and severally liable. Existing customers will have already been interacting with other staff of this platform.
No Anonymous Transactions
SIM Registrations
Our contact number 0244-972-048 is registered in the name of The Founder, but not necessarily held by himself.
Mobile Money Payment Account
Our MTN Mobile Money number 0244-189-402 is registered in the name of The Founder. Note that, this number is a dedicated mobile money number for DCANS Pay local collections on behalf of The DCANS Group Limited. Processes to update the name on the momo number has already been initiated to reflect that of DCANS Pay Limited - but you may still see the name of the founder reflect in such momo transactions depending on when the update takes effect.
When NOT to Use our Services
If none of the reasons elaborated above gives you the confidence to access our services without an in-person meeting, then please do not use this platform or our services. Thank you.
In-person meetings are strictly available to existing customers with issues that cannot be resolved successfully remotely.
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